Frequently Asked Questions
Everything you need to know about our sweet Scandinavian treats and delivery services.
Are your candies gluten-free or gelatin-free?
We offer a wide variety of candies that cater to different dietary needs, including gluten-free, gelatin-free, and vegan options. Please check the specific ingredients list on each product page for detailed allergen information.
How do you ensure the freshness of the candy during shipping?
All orders are packed in airtight, food-grade packaging to maintain optimal freshness. During warmer months, we include insulated packaging and cold packs to prevent melting during transit.
How long will it take for my Sockerbit order to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your treats sooner. You will receive a tracking number as soon as your order leaves our facility.
Can I customize a bulk order for events or gifts?
Absolutely! We love being part of your special occasions. For bulk orders, corporate gifting, or custom party favors, please contact our support team directly for personalized options and volume pricing.
What is your return policy for food items?
Due to the perishable nature of our products and food safety regulations, we cannot accept returns on candy. However, if there is an issue with your order or if it arrived damaged, please contact us within 48 hours for a resolution.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our shipping zones to bring our Scandinavian sweets to more countries in the near future.